Privacy

aranetaplus Privacy Policy

This Privacy Policy explains what personal information aranetaplus collects from players in the Philippines, how it's used, who it may be shared with, how long it's kept, and what rights you have over your own data.

Last updated: January 2026 Applies to: Philippines players
Our Approach to Your Privacy

Six principles that guide how aranetaplus handles personal data for every registered player

Collected for a Clear Purpose

aranetaplus only collects personal data that is necessary to run your account, process transactions in PHP, verify your identity, and keep the platform secure. We don't collect data for the sake of it.

Secured in Transit and at Rest

All data moving between your device and aranetaplus is encrypted via SSL. Account access uses OTP-based verification. Your payment information is handled through secure, PCI-compliant payment processing channels.

You Control Your Own Data

As a registered aranetaplus player, you have the right to access the personal data we hold about you, request corrections, and in certain circumstances ask for data to be deleted. Contact support to exercise these rights.

Not Sold to Third Parties

aranetaplus does not sell your personal information to advertisers or marketing companies. Data may be shared with service providers who help us operate the platform, but only under strict data processing agreements.

Kept Only as Long as Needed

Personal data is retained for as long as your account is active and for any period required by applicable law or compliance obligations. Once retention periods expire, data is securely deleted or anonymised.

Transparent About What We Do

This policy is written in plain language so you can actually understand it. If anything is unclear or you want to know more about how specific data is handled, reach out to us directly at [email protected].

Who this policy applies to. This Privacy Policy applies to all players who register and use the aranetaplus platform from the Philippines. By creating an account, you confirm that you have read and understood this policy. It should be read alongside our Terms & Conditions and Responsible Gaming page.

1 What We Collect

When you register and use aranetaplus, we may collect the following categories of personal data:

Registration and identity data:

  • Full legal name
  • Date of birth (to verify you are 21 or older)
  • Email address
  • Mobile number
  • Residential address in the Philippines
  • Government-issued ID documents (for KYC verification)

Financial data:

  • Deposit and withdrawal transaction records in PHP
  • Bank account or e-wallet details used for transactions (in your own name only)
  • Transaction history on the platform

Usage and gameplay data:

  • Games played, bets placed, and session duration
  • Device type, browser, operating system, and IP address
  • Pages visited and features accessed within the platform
  • Log-in timestamps and session records

Communications data:

  • Messages sent to or received from aranetaplus support
  • Responses to surveys or feedback requests (where you choose to participate)
  • Marketing preferences and opt-in or opt-out records

2 How We Collect It

We collect personal data in three ways:

Directly from you — when you register, complete KYC, make a deposit or withdrawal, contact support, or interact with platform features.

Automatically — through cookies, server logs, and standard analytics tools as you browse and use the platform. This includes device identifiers and usage patterns.

From third parties — payment service providers confirm transaction details; identity verification services may assist with KYC where required. These third parties operate under their own privacy commitments and applicable laws.

3 How We Use Your Data

aranetaplus uses personal data for the following purposes:

  • To create and manage your player account
  • To verify your identity and age (KYC) before processing withdrawals
  • To process deposits and withdrawals in PHP through local payment channels
  • To run and improve platform features including sports betting, live casino, slots, and eBingo
  • To detect and prevent fraud, money laundering, and abuse of promotional offers
  • To send transactional communications such as deposit confirmations and withdrawal status updates
  • To send marketing communications where you have opted in — you can opt out at any time
  • To support responsible gaming monitoring and apply player protection tools
  • To comply with applicable legal and regulatory obligations

We do not use your data for automated decision-making that produces significant legal effects without human review.

4 Sharing Your Information

aranetaplus does not sell personal data. We may share it with the following categories of recipient:

  • Payment processors — to handle deposits and withdrawals in PHP via bank transfer or supported e-wallets
  • Identity verification providers — to assist with KYC and age verification as required
  • Technology providers — hosting, platform infrastructure, and customer support tools used under contractual data processing agreements
  • Fraud and compliance teams — internal or contracted teams who monitor for irregular activity, bonus abuse, or potential money laundering
  • Legal authorities — where we are required by law or legal process to disclose data

Any third party that processes data on behalf of aranetaplus is required to handle it in a manner consistent with this policy and applicable data protection law.

5 Data Security

aranetaplus takes reasonable technical and organisational measures to protect personal data from unauthorised access, loss, disclosure, or misuse. These include:

  • SSL/TLS encryption for all data in transit between your device and our servers
  • OTP-based authentication for account login and sensitive account actions
  • Access controls that restrict internal staff access to personal data on a need-to-know basis
  • Secure handling of payment information through PCI-compliant payment channels
  • Regular review of security practices as the platform evolves

No system is entirely immune to security incidents. If you suspect unauthorised access to your account, contact aranetaplus support immediately and change your password. You are responsible for keeping your own login credentials secure.

6 How Long We Keep Your Data

Personal data is retained for as long as your aranetaplus account is active. After account closure, certain data — particularly transaction records and identity verification documents — may be retained for additional periods to satisfy legal, compliance, or audit requirements.

Data that is no longer required for any lawful purpose is securely deleted or anonymised. Anonymised data (where you can no longer be identified) may be kept for platform analytics and improvement.

If you close your account for responsible gaming reasons, including self-exclusion, relevant records may be retained for longer to prevent re-registration during an exclusion period and for compliance purposes.

7 Your Rights

As a data subject, you have rights over the personal information aranetaplus holds about you. To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and may need to verify your identity before processing a request.

8 Cookies

aranetaplus uses cookies and similar tracking technologies to operate the platform and understand how it is used. Cookies are small text files stored on your device when you visit the site.

We use cookies for the following purposes:

  • Essential cookies — required for the platform to function, including keeping you logged in during a session
  • Analytics cookies — help us understand which features are used and how the platform can be improved (no personal betting data is shared externally)
  • Security cookies — assist with fraud detection and OTP-based authentication flows

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the aranetaplus platform.

9 Changes to This Policy

aranetaplus may update this Privacy Policy from time to time. When changes are made, the updated version will be published on this page with a revised effective date. For significant changes, registered players will be notified via the platform or by email.

Your continued use of aranetaplus after a policy update is published constitutes acceptance of the revised terms. If you have questions about this policy or how your data is handled, contact us at [email protected].

Related documents
This Privacy Policy works alongside our Terms & Conditions and Responsible Gaming page. All three form part of your agreement with aranetaplus.
What Data We Collect and Why

A clear summary of each data category, its source, and how aranetaplus uses it

Data Category Examples Primary Use
Identity & Registration Name, DOB, email, mobile, address Account creation, age verification, account recovery
KYC Documents Government-issued ID, proof of address Identity verification before first withdrawal
Financial Transactions Deposit/withdrawal amounts, bank or e-wallet details Processing payments in PHP, fraud monitoring, compliance
Gameplay & Betting Games played, bets, outcomes, session length Account management, responsible gaming monitoring, platform improvement
Technical & Device IP address, browser, OS, device type Security, fraud detection, session management
Communications Support messages, marketing opt-in status Customer support, service notifications, marketing (with consent)
Cookies & Analytics Session cookies, page visit data Platform functionality, usage analytics, security
Privacy Questions Filipino Players Ask

Straightforward answers about how aranetaplus handles your personal data

No. aranetaplus does not share your personal data with other gaming operators or betting platforms. Data is only shared with service providers who support platform operations — such as payment processors and identity verification services — and only under strict data processing agreements. It is never sold to third parties or used to market products from other platforms.

You can request account closure and deletion of personal data by contacting [email protected]. Note that some data — particularly transaction records and KYC documents — may need to be retained for legal and compliance purposes even after your account is closed. Data that is not subject to a retention obligation will be deleted or anonymised. We will confirm what can and cannot be removed at the time of your request.

All financial transactions on aranetaplus are processed in PHP through secure, compliant payment channels. Data transmitted during deposit and withdrawal flows is encrypted via SSL. Bank account and e-wallet details used for transactions are handled through payment processors operating under their own security standards. aranetaplus does not store full bank account credentials directly on its servers beyond what is required for transaction processing.

Marketing communications from aranetaplus are only sent to players who have opted in. You can withdraw your consent at any time by updating your communication preferences in your account settings or by contacting [email protected] and requesting to be removed from marketing lists. Transactional messages — such as deposit confirmations and withdrawal updates — are not marketing and will continue regardless of marketing opt-out status.

KYC (Know Your Customer) verification is a standard requirement for online gaming and financial service platforms. It protects you — by ensuring withdrawals can only go to accounts in your own name — and it protects the platform against fraud, underage access, and financial crime. You will need to provide a valid government-issued ID and may also need to confirm your address. This is a one-time process; once verified, your account remains verified for future withdrawals.

Register on aranetaplus with Confidence

Your data is collected for clear purposes, secured with industry-standard measures, and never sold. Create a free account to access sports betting, live casino, and slots in PHP — built for Filipino players.

21+ only. Philippines players only. All transactions in PHP. T&Cs apply.